When running a field service company in appliance repair, the challenges never stop. You need to ensure that enough work is coming in for your field staff to stay busy but the work needs to be profitable. It seems like that should be a given, but an appliance repair company deals with a variety of service call types that can …
Using Tsheets to handle time tracking and scheduling
Tracking how many hours your employees are working can be a frustrating experience especially when conducting field service. You need reliable software that works with various accounting software like Quickbooks. We recommend T-Sheets to help our clients accomplish this. Designed to simplify payroll and invoicing. Payroll’s biggest challenge is solved. Track time for hourly employees, eliminate manual time entry and …
Is your business listed accurately online? Here is why it’s so important.
In field service, your customer storefront is your truck, your appearance, your website, and your phone number. Maintaining a storefront for replacement parts and white good sales makes sense, but field service has to focus on these other areas to reach new customers and re-engage old ones. While ensuring you have a dynamic website is important, how your business is …
Respond to Customer Reviews with One Click
Responding to customer reviews is important, whether your business is thanking a fan or following up with an unhappy customer. It shows customers and prospects that you are listening, taking concerns seriously, and working to provide a great experience until the customer is satisfied. We are proud to announce that we are now making it even easier to respond to your customer reviews in …
Top 5 Ways to Use AdWords to Promote Appliance Repair
Promoting your appliance repair business, particularly if you are just entering the business or your geographic area, can be difficult. Most homeowners tend to have established repair professionals to whom they turn when an appliance breaks. And even if they don’t; finding the moment when they need your services can be difficult. Fortunately, it’s far from impossible. An increasing majority of …
3 Reasons You Should Care About Online Reviews
As you are browsing the web looking for someone to come out and repair your in-home appliances, you may be wondering how in the world you are going to choose from the dozens of repair people near your home. After all, they almost all have a nice website, and most even list an impressive amount of work experience and a …
4 Important Reasons that Blogging Helps Website Ranking
If you run an appliance repair company, you need a website. But just how do you make sure that when looking for services like yours online, potential clients can actually find you? The answer, increasingly, is through search engine optimization. Optimizing your website to be available on the results pages on Google, Bing, etc. for relevant searches can go a long …
Google to prioritize Mobile over Desktop
Google has recently announced that mobile will take priority over desktop search indexes. It hasn’t happened yet, but it’s coming. That means it’s even more important that your website is mobile friendly. If you need help getting your website to confirm with mobile screens, reach out to our marketing team and we will be happy to help your company move forward …
Your Storefront is Your Website
In appliance repair, your customers do not typically come to your store. Many owners work right out of their homes to keep costs down. Word of mouth and referrals will always lead to new business but you need to ensure that a random customer can not only find you online but can navigate your company website. We sometimes get feedback suggesting …
How to handle Negative Reviews
In a service business, reviews have become a crucial part of how future customers measure your business. Fair or not, an appliance repair business needs to take online reviews very seriously. Ninety-seven percent of consumers utilize the internet when researching local products and services. Even if your company has not invested in a strong web presence, this will not stop the …