Online Reputation Manager


In any business, your online reputation is important, but in appliance repair, it's critical to manage this on a daily basis.  Working with Fluid Services, we can help improve your reputation while also keeping track of 15 different third party review sites.  

It's important to track and generate third party reviews, but it's also important that your business is the one generating the survey.  Using our dynamic platform, Fluid LOCAL, we can help your company generate more positive reviews while also improving your visibility to your customers.  With our metrics driven platform, Fluid STATS, your company will be able to track nearly every review taking place about your business on the internet. 

Take control of your company's reputation today.  



Contact Fluid Services

Fluid STATS

The purpose of Fluid STATS is to put all the marketing metrics that matter most to a business owner in one place. Making it easier to make decisions when it comes to your marketing budget while also being able to measure the performance of your various campaigns. 

Fluid STATS, part of our Design and STATS service, will help monitor your company's online reputation ensuring you take care of every customer.  


Review Tracking

Fluid STATS provides weekly reports showing customer feedback about your company on various third party websites like Google and Facebook.  Empower your staff to respond to every review, good or bad!  

Image

Monitor your Reputation

With Fluid STATS, you will receive weekly reports breaking down your company's reviews for that week from popular third-party websites like Google, Yelp, Facebook, Yellow Pages, and more!

Our reports will allow you to quickly view each review along with ensuring that every review has been addressed from the previous week.  A great auditing tool to ensure no customer is left behind.   


Contact Fluid Services

Visualize growth in reviews and star ratings, and manage your online reputation with ease

Our weekly reports come with interactive charts that let you monitor your review growth and star ratings over time. We track each review site independently but also aggregate your online reviews a ratings to produce an average score.

Can you guess based on this graph when this client started using Fluid LOCAL?  With 


How Does Fluid LOCAL Work?

Image

Image

See reviews grouped by star rating and swiftly manage your negative reviews

We aggregate reviews across all sites and group them by star rating. This makes it easy to see all your negative reviews so you can quickly reply or get them removed.

What can be really scary is that you may have negative reviews that have been sitting on these sites for years without a response.  New customers will make negative assumptions about your company if you do not respond to negative reviews.  

Stop a few customers from writing the narrative about your online reputation.  Take control with Fluid STATS.  


Fluid STATS Features

Business Citations

Ensure that your company information is accurate on various online directories.  If an old phone number or address is listed, you could be losing business!  With our weekly reports, we can help ensure your business information is accurate throughout the internet.  

Image

Find existing local citations and pinpoint the powerful sites you're missing

We hunt through thousands of sites to report which online business listings you already have. We highlight the ‘Top 50 citations’ so you can quickly see which high-value sites you’re missing.


Fluid STATS Features

Spot incorrect NAP issues and prioritize which sites to fix first

We grab NAP data from the Top 50 citation sites and compare this to the NAP you give us to highlight discrepancies that are harmful to your local SEO ranking.

Fluid STATS Features
Image
Image

Find existing local citations and pinpoint the powerful sites you're missing

We hunt through thousands of sites to report which online business listings you already have. We highlight the ‘Top 50 citations’ so you can quickly see which high-value sites you’re missing.


Contact Fluid Services