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How to Measure your Field Staff on Customer Satisfaction by Fred’s Appliance

In Appliance Repair, Business Operations, Fluid Local by FluidLeave a Comment

Notes from Holly B. at Fred’s Appliance on how her team is utilizing Fluid Local surveys There are many ways to measure the productivity of your staff. We at Fred’s Appliance find that feedback from our customers can highlight both the strengths and weaknesses of our team members. Following a completed job, we send a request to every customer asking …