If you’ve searched for a local service lately, like a plumber or appliance repair, you might have noticed a shiny new button in the search results: Have AI get prices. It sounds like magic. You click a button, and Google’s AI acts as your personal assistant, calling around town to get quotes while you sit back and relax. But as …
How To Keep Techs Productive (and Happy) When Call Volume Drops
Every appliance repair company faces a slow season at some point. Whether it’s the post-holiday lull, a shift in the economy, or just unseasonably mild weather, call volume eventually softens. The question isn’t whether the slow season will happen; the question is how your leadership responds when it does. At Fluid Services, we don’t just consult on these issues—we live …
How the Energy Star Program’s Potential End Could Reshape Appliance Repair
For decades, the blue Energy Star label has been a familiar sight on appliances across American homes, guiding consumers toward energy-efficient choices and, in turn, shaping the market. But recent developments suggest this cornerstone program may be on the chopping block. As owners of appliance repair businesses, understanding these shifts isn’t just about policy; it’s about anticipating changes in the …
Appliances Are Cheaper Than Ever—So Why Is Appliance Repair Getting More Expensive?
Section 1: Appliance Pricing Trends Over the Last 30 YearsAppliance Pricing Trends General Pricing Trend Over the past 30 years, nominal prices for major household appliances have remained stable or slightly decreased, especially when adjusted for inflation. For example, major appliance prices in 2025 are roughly 30% lower in real terms compared to 1995, declining from about $1,200 to approximately …
Revolutionizing Appliance Repair: How ChatGPT is Changing the Game
ChatGPT, or Generative Pre-training Transformer, is a powerful language model developed by OpenAI that is capable of understanding and generating natural language. Just as a calculator is a tool that helps the average person perform mathematical calculations with ease, ChatGPT is a tool that can help small business owners like those in the appliance repair industry communicate more effectively with …
New Fluid Local and Textline Integration
Fluid Local, our reputation and local content generation app for field service companies, has a new integration! Fluid Local has always been able to send surveys to your customer by email or SMS, but the phone number we used for texting surveys was always a Fluid owned and branded phone number. To create a more personalized experience with your customers …
New Scheduling Request for Appliance Repair
Leads, leads, and more leads. For the average field service company, the focus is always on filling up your routes with new jobs. A website is crucial for capturing leads as it can engage your customers 24/7 without your support team being available. It’s always helpful to have a human ready to assist but some customers prefer otherwise. At Fluid, …
How Your Business Can Survive and Grow in the COVID Economy
Right now, businesses have two options: Adapt or perish. The economic landscape is changing rapidly with the combined safe-distancing policies keeping everyone at home and requiring a new no-contact workflow to keep everyone safe. The good news is that the business world is nothing if not adaptive. As a community, we are experts at adapting to new conditions and filling …
How to Optimize a New Windows 10 Pro Installation
Since the start of 2019, Fred’s Appliance and Fluid Services are both 100% remote operations. Every single employee is working from their homes. We have been getting a lot of questions on how we set up our own team to work from home. This article will be one of many that will cover specifics in getting your operation set up …
How to Install Windows 10 Pro on a new PC
Since the start of 2019, Fred’s Appliance and Fluid Services are both 100% remote operations. Every single employee is working from their homes. We have been getting a lot of questions on how we set up our own team to work from home. This article will be one of many that will cover specifics in getting your operation set up …